1 year ago
24
YOUR AD HERE
@Catch.club sorry just one more question.
I submitted my first backorder using catch.club. I received an email from you stating that my bid was successful.
But when I visit my account at catch.club, then I navigate to my account - my backorders - submitted backorders, then I see "Pending approval" in the stage column next to this domain name. So was it successful or is it still pending approval? The closing time of this domain name is 19 hours from now. So maybe after 19 hours you will change its status from pending approval to approved? I submitted the backorder more than 24 hours before the closing time.
The support said that I should I just wait a little bit more and the status will change... When I check the domain at your backorder partners, I see that the domain has still zero bids. I hope that my backorder will work...
Maybe you should create a knowledgebase / FAQ section for this service, your whole system is very difficult to understand at first.
-> Yes, it will move to Approved backorder in 19 hours. We are adding some explanation text to make it more clear. We do not submit order immediately as that can increase the attention to the domain (being visible as bid on domain at the catcher) making it more attractive to other domain investors.
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